What is CMMS and EAM?
CMMS and EAM are software systems of record for maintenance. A computerized maintenance management system, or CMMS, schedules and tracks work orders, technicians and spare parts. An enterprise asset management system, or EAM, extends that to the full asset life, including finance, procurement and renewal planning across an organization.
What it is
A CMMS is where maintenance teams log requests, raise work orders, plan preventive maintenance and record what was done. It holds the asset list, the task history and often the parts inventory.
An EAM covers similar ground at a larger scale. It links assets to cost, purchasing, contracts and capital planning, and is often part of a wider enterprise resource planning suite.
Both are strong at recording work. Neither usually knows on its own that a pump is drifting or that a valve has been left open. That signal has to come from somewhere else.
Where it is used
CMMS tools are used by facility teams in hospitals, universities, airports, offices, retail estates and plants. EAM is more common in utilities, transport, large public estates and heavy industry where assets carry large capital value.
How it is measured
Maintenance performance is usually tracked through work order data.
- Work order volume, backlog and age
- Planned versus reactive work ratio
- Mean time to repair and between failures
- Closure notes and asset history
How Aqueduct helps
Aqueduct integrates with your CMMS or EAM. Tickets go in, verified closure comes back. It never replaces the system of record.
- Detected leaks, faults and drift become tickets in your CMMS with a recommended fix
- Each ticket carries the evidence: the meter, the trend and the likely cause
- After closure, the meter confirms whether the fix worked
- Aqueduct does not manage technicians, inventory or work order workflows