Runway lights and a landing aircraft in fog
Case studies
Aviation ยท United States
A top 25 US airport

A top 25 US airport live on Aqueduct in two weeks, with a major leak found at once

Aqueduct gives a top 25 US airport live water intelligence across terminals and facilities. The deployment connected 5,000 meter points across 2M+ sq ft of aging, mixed infrastructure without rip and replace. It went live in two weeks and immediately surfaced a major leak that manual meter reads would have missed for months.

2 weeksfrom start to live
5,000meter points connected
2M+ sq ftof airport facilities
24/7monitoring of a campus that never closes
The story

A top 25 US airport runs around the clock. Water serves terminals, concourses, restrooms, food service and plant rooms, spread across 2M+ sq ft of buildings of different ages. Much of the infrastructure was twenty years old and came from different vendors, and meter reads were manual. A leak could run for months before anyone saw it in the numbers, and a campus that never closes cannot stop for a rip and replace.

Aqueduct started from what was already installed. Terminals, floors and zones were set up in aQ Core so that each of the 5,000 meter points belongs to a place on the campus. Existing meters and systems were read as they are, with device health and data quality scored on each point. Because Aqueduct is device agnostic and reads Modbus, BACnet, M-Bus, pulse, LoRaWAN and more, systems of mixed age and make could feed one record.

The airport went live in two weeks. aQ WaterGuard then built a live water balance, reconciling supply against use, and learned normal flow for each area of the campus. Use that breaks pattern is flagged as it happens and routed to the facility team that owns the area, at any hour.

Every alert carries its place. Because each reading is tied to a terminal, floor and zone, the team that receives an alert knows which part of the campus to walk, instead of starting from a campus wide total. Data quality scoring on every point also means a silent or faulty meter shows up as a data problem, not as a false all clear. For a campus that serves travelers at every hour, detection that runs 24/7 matters as much as the balance itself.

Right after go live, Aqueduct surfaced a major leak that manual reads would have missed for months. For an operations leader, that is the case in one line: the first finding arrived at go live, from infrastructure the airport already owned, with no downtime for the terminals.

The campus now has one live view of water across its facilities, watched 24/7. The same aQ Core layer can carry energy and indoor air next. aQ EnergySmart can add weather-normalized baselines for the central plant, aQ AirSafe can watch terminals and concourses, and Smart Controls can act on equipment where control is enabled, with owner approval.

Air traffic control tower
Terminals and concourses use water around the clock, so the campus is watched 24/7.
Empty baggage hall in a modern terminal
Every meter point is mapped to its terminal, floor and zone, so a reading has a place on the campus.
Aerial view of rooftop chillers
Twenty year old systems from mixed vendors were read as they are, without a rip and replace.
Blue glass facade
Terminal campus2M+ sq ft, 24/7
01 / 06

A campus that never closes

Terminals, floors and zones are set up in aQ Core so every meter point belongs to a place.

Legacy metersNo rip and replace
02 / 06

5,000 meter points connected

Existing meters and legacy systems are read as they are, with data quality scored on each point.

Supply against useLive in 2 weeks
03 / 06

A live water balance

aQ WaterGuard reconciles supply against use and learns normal flow for each area of the campus.

Terminal zoneFlow above baseline
04 / 06

Flow breaks the pattern

Use that departs from normal is flagged as it happens, instead of waiting for the next manual read.

Facility teamMajor leak surfaced
05 / 06

Routed to the owning team

The alert goes to the facility team that owns the area, which is how a major leak surfaced right after go live.

Zone flowBack to baseline
06 / 06

Balance closes again

After the repair, live flow in the zone is checked against its baseline instead of a manual read months later.

Explainer

How it works at A top 25 US airport.

Business challenge

Water spread across a campus that never closes

An airport runs around the clock. Water serves terminals, concourses, restrooms, food service and plant rooms, and it is spread across buildings of different ages and systems.

Much of the infrastructure was twenty years old and built by different vendors. Meter reads were manual, so a leak could run for months before anyone saw it in the numbers.

  • Water spread across terminals with no single view
  • Twenty year old systems from mixed vendors
  • Manual meter reads that missed leaks for months
  • No downtime allowed for a rip and replace
Solution we offered

One live water twin over the systems already in place

Aqueduct connected the airport's meters into aQ Core without replacing what was already installed. Each meter point was mapped to its terminal, floor and zone, so a reading has a place on the campus.

aQ WaterGuard then built a live water balance and baselines for normal flow. Use that breaks pattern is flagged as it happens and routed to the facility team, so a leak is found in hours instead of at the next manual read.

Our approach
  1. 01

    Map the campus

    Terminals, floors and zones are set up in aQ Core so every meter point belongs to a place.

  2. 02

    Connect what exists

    Existing meters and systems are read as they are, with no rip and replace of twenty year old infrastructure.

  3. 03

    Go live

    The deployment went live in two weeks, with data flowing from across the campus.

  4. 04

    Balance and baseline

    aQ WaterGuard reconciles supply against use and learns normal flow for each area.

  5. 05

    Detect and respond

    Anomalies are flagged around the clock and routed to the team that owns the area.

What we deployed
LayerWhat we deployed
HierarchyCampus, terminals, floors and zones in aQ Core
Metering5,000 meter points connected across the campus
IntegrationExisting legacy systems read as they are, no rip and replace
WateraQ WaterGuard live water balance and flow baselines
Monitoring24/7 anomaly detection across a campus that never closes
ResponseAlerts routed to the facility team that owns each area
Outcomes

Live in two weeks, and a leak found at once

The airport went live in two weeks. Aqueduct immediately surfaced a major leak that manual reads would have missed for months, and the campus now has one live view of water across its facilities.

  • Live in two weeks, with no rip and replace
  • A major leak surfaced right after go live
  • 5,000 meter points on one live view
  • 24/7 detection on a 2M+ sq ft campus
What comes next

With water live, the same aQ Core data layer can carry energy and indoor air for the terminals. aQ EnergySmart can add weather-normalized baselines for the central plant, and Smart Controls can act on equipment where control is enabled, with owner approval.

Architecture

From the field to a verified result.

Field devices5,000 existing meter points across terminals, concourses and plant rooms, read as they are
ConnectivityDevice agnostic integration across legacy protocols such as Modbus, BACnet, M-Bus, pulse and LoRaWAN
aQ CoreCampus, terminal, floor and zone hierarchy, with device health and data quality scored on every point
ProductsaQ WaterGuard for the live water balance, flow baselines and 24/7 anomaly detection
People and workflowAlerts routed to the facility team that owns each area, at any hour
Before and after Aqueduct

What changed on site.

Before
  • Water spread across terminals with no single view
  • Manual meter reads that missed leaks for months
  • Twenty year old systems from mixed vendors
  • No downtime allowed for a rip and replace
With Aqueduct
  • One live view of water across the campus
  • Anomalies flagged 24/7 as they happen
  • Legacy systems read as they are, on one record
  • Live in two weeks, with a major leak found at once
2 weeksfrom start to live
Why it matters
  • Two weeks from start to live shows that a legacy campus does not need new infrastructure before it gets value.
  • A leak found at go live, rather than months later at a manual read, is water and money that never gets lost.
  • Once water is on aQ Core, energy and indoor air for the terminals can join the same record.
Questions

Common questions

A top 25 US airport went live on Aqueduct in two weeks. Aqueduct reads the meters and systems already installed, so there is no rip and replace before data starts to flow.

aQ WaterGuard builds a live water balance and learns normal flow for each area of the campus. Use that breaks pattern is flagged as it happens, which is how the airport saw a major leak right after go live.

Yes. At this airport, Aqueduct unified twenty year old systems from mixed vendors without replacing them. It is device agnostic and reads Modbus, BACnet, M-Bus, pulse, LoRaWAN and more.

This airport has 5,000 meter points on Aqueduct, organized by terminal, floor and zone in aQ Core. Every point carries device health and data quality scoring.

The same data layer can carry energy, indoor air and equipment health. Airports often add aQ EnergySmart for the central plant and aQ AirSafe for terminals and concourses.

See Aqueduct on your own facility.

Bring a site, a utility bill or a question. We will show you where the loss is.