Clean hospital corridor
Case studies
Healthcare ยท India
One of India's top hospital chains, with 22 hospitals and 9 clinics

Utility and critical room intelligence for one of India's top hospital chains

This engagement brings one flagship hospital of a leading Indian chain onto Aqueduct. The scope covers 200 measurement points and 1,868 delivered metrics across water, medical gas, electricity, the chilled water plant, the air side and 15 critical rooms. It is designed to hold each utility as a balance, read only, using 134 existing meters and units.

200measurement points in scope
1,868delivered metrics in scope
134existing meters, controllers and units integrated with no new hardware
15critical rooms watched between validation visits
The story

One of India's top hospital chains, with 22 hospitals and 9 clinics, chose one flagship hospital to prove how its utilities and critical rooms can be held on one platform. The hospital occupies ten levels. Water arrives from a municipal connection and two borewells and passes through treatment and two reverse osmosis units, and no existing water meter on that train can be integrated. Oxygen reaches patients from three sources, with no record of what each one contributes.

Electricity and HVAC were the opposite case. Both were metered and controlled through a building management system, yet the 20 floor energy meters sat with their communication ports vacant, and the system displayed the chilled water plant without keeping a record. Fifteen critical rooms, including the operating theatres, the sterile area and the isolation rooms, were certified periodically and unobserved between validation visits.

The scope covers 200 measurement points and 1,868 delivered metrics. Aqueduct instruments only what cannot be read today: water, medical gas, the gas plant panel and the critical rooms. The rest, 134 existing meters, controllers, drives and units across the electrical estate, the chiller plant and the air side, is integrated with no field instrument bought for it. An aQ node reads beside the building management system and writes nothing.

That read only boundary is deliberate. Control is excluded by design and by contract, so the platform can join the utility estate without entering the hospital's clinical risk assessment, and where the building management system raises its own alarm, that alarm stays the operational one. Delivery is planned in six phases, with medical gas work fitted around the clinical calendar.

The design holds each utility as a balance: water from three sources to end use, oxygen supplied against oxygen drawn across three sources and seven floors, floor wise energy on ten levels, chiller plant efficiency as a continuous figure, and 80 air side units and 3 fans on record. A theatre losing positive pressure becomes a timed, recorded event, and aQ Assurance turns room, gas, generator and water quality records into a continuous history for the hospital's own assessments.

No savings figure is stated. The commitment is a measured baseline over the first ninety days, then a joint review against the hospital's own bills, with the template designed to extend across the network.

Hospital reception lobby
Fifteen critical rooms are designed to be watched continuously, not only at validation visits.
Aerial view of rooftop chillers
The chilled water plant is read beside the building management system, with nothing written back.
Hospital ward with monitored beds
One flagship hospital is the template designed to extend across a network of 22 hospitals and 9 clinics.
Hospital atrium
Basement 3 to Terrace10 levels
01 / 06

Flagship hospital, ten levels

One hospital in a chain of 22 hospitals and 9 clinics is mapped floor by floor in aQ Core.

Critical rooms15 air monitors, 11 pressure sensors
02 / 06

Instrument only the blind spots

New devices go only where nothing can be read today. 134 existing meters and units are integrated as they are.

Oxygen balance3 sources, 7 floors
03 / 06

Every utility as a balance

Water, oxygen, electricity and cooling are each held as supply against use, read only.

Operating theatrePositive pressure lost
04 / 06

Pressure excursion recorded

A theatre losing positive pressure becomes a timed, attributable event instead of a gap between certificates.

Air side unitLeft in manual
05 / 06

A standing list, not a discovery

Failed starts, valves not following commands and units left in manual are flagged from the air side record.

90 day baselineJoint review against bills
06 / 06

Baseline, then the bills

A measured baseline over the first ninety days is followed by a joint review against the hospital's own bills.

Explainer

How it works at One of India's top hospital chains.

Business challenge

Critical utilities that were metered, but not kept or compared

The hospital spans ten levels. Water comes from a municipal connection and two borewells, passes through treatment and two reverse osmosis units, and none of the existing water meters could be integrated. Oxygen reaches patients from three sources with no record of what each one contributes.

Electricity and HVAC were the opposite case. Both were metered and controlled through a building management system, but the floor energy meters had vacant communication ports and the system displayed the plant without keeping a record. Fifteen critical rooms were certified periodically and unobserved between visits.

  • No water balance from source to end use
  • Oxygen from three sources with no record of each one's share
  • Floor energy meters installed but never read
  • Chiller plant shown on screen but not recorded
  • Critical rooms seen only at validation visits
Solution we offered

Every utility held as a balance, on one platform, read only

Aqueduct instruments only what cannot be read today: water, medical gas, the gas plant panel and the critical rooms. Everything else is integrated from what already exists, including 20 floor energy meters, the chilled water plant and 83 air side units and fans, with no field instrument bought for them.

An aQ node reads beside the building management system without writing to it. The platform reads, records and alerts, and control is excluded from this scope. aQ Assurance organizes room, gas, generator and water quality records into a continuous history for the hospital's own assessments.

Our approach
  1. 01

    Water balance and gas plant baseline

    New flow, pressure and quality instruments close the water balance from three sources to end use, and the gas plant panel is metered.

  2. 02

    Floor energy meters

    The 20 existing floor meters are read through their vacant ports, giving floor wise energy on ten levels from meters the hospital already owns.

  3. 03

    Plant and air side beside the BMS

    An aQ node reads the chillers, pumps, BTU meters and air side units beside the building management system, read only.

  4. 04

    Critical rooms

    15 air quality monitors and 11 differential pressure sensors watch the theatres, sterile area and isolation rooms between validation visits.

  5. 05

    Medical gas

    Source and floor gas meters are fitted around the clinical calendar, with permits and re-certification for each intervention.

What we deployed
LayerWhat the scope delivers
WaterSource, treatment and reverse osmosis metering for a balance from source to end use
Medical gasOxygen supplied against oxygen drawn, across three sources and seven floors
ElectricitySource wise and floor wise energy on ten levels, with generation kept apart from consumption
Chilled water plantCooling produced against electricity used, as a continuous efficiency figure
Air side80 air side units and 3 fans on record with state, conditions, commands and setpoints
Critical roomsAir quality and pressure differentials in 15 critical rooms
BoundaryRead only by design and by contract. Nothing is written to any system
Outcomes

Expected outcomes

The engagement is designed to give the hospital a measured baseline over the first ninety days, followed by a joint review against its own bills. No savings figure is stated before that baseline exists.

The soft value does not wait for a baseline. Pressure excursions become timed, attributable events, plant left in manual becomes a standing list, and environment of care evidence becomes continuous instead of point in time.

  • A water balance from three sources to end use
  • Oxygen supplied against oxygen drawn, by source and floor
  • Chiller plant efficiency as a continuous measured figure
  • Failed starts, valves not following commands and units left in manual flagged
  • Continuous conditions in 15 critical rooms
What comes next

Once the flagship hospital is live, the same template is designed to extend across the network, including acquired hospitals. A controls workstream for chiller staging, air handling schedules and critical room pressurization is defined as a future phase, where control is enabled, with owner approval.

Architecture

From the field to a verified result.

Field devicesNew water, medical gas, gas plant panel and critical room instruments, plus 134 existing meters, controllers, drives and units
ConnectivityCellular edge controllers over Modbus RTU, Modbus to LoRaWAN converters for the floor meters, wireless room sensors, and an aQ node beside the BMS
aQ CoreTen levels, three water sources, three oxygen sources and every unit on one record, outbound only and read only
ProductsaQ WaterGuard, aQ EnergySmart, aQ AirSafe, aQ PredictIQ and aQ Assurance for balances, plant efficiency, room conditions and continuous records
People and workflowFacilities, biomedical and quality teams see timed events and standing lists; the BMS alarm stays the operational one
Before and after Aqueduct

What changed on site.

Before
  • No water balance from source to end use
  • Oxygen from three sources with no record of each share
  • Floor energy meters installed but never read
  • Critical rooms seen only at validation visits
With Aqueduct
  • Water held as a balance from three sources to end use
  • Oxygen supplied against oxygen drawn, by source and floor
  • Floor wise energy on ten levels from meters already owned
  • Continuous conditions in 15 critical rooms
1,868delivered metrics in scope
Why it matters
  • A read only boundary, by design and by contract, lets a hospital add utility intelligence without changing how its clinical systems are controlled.
  • Continuous room, gas and water records replace point in time evidence with a history the hospital can show at any assessment.
  • Reusing 134 existing meters and units keeps new hardware to the places the hospital is truly blind.
Questions

Common questions

Aqueduct holds a hospital's utilities as balances on one platform: water from source to end use, medical gas supplied against drawn, floor wise energy and chiller plant efficiency. In this engagement it reads beside the building management system and writes to nothing.

Yes. This scope places air quality monitors and differential pressure sensors in 15 critical rooms, so a theatre losing positive pressure or an isolation room losing negative pressure becomes a recorded event. It is monitoring, not a life safety system.

Not in this engagement. Control is excluded by design and by contract, so the platform reads, records and alerts. A controls workstream is defined as a future phase, where control is enabled, with owner approval.

Only where the site is blind. Here, 134 existing meters, controllers and units are integrated with no new hardware, and new instruments go only on water, medical gas, the gas plant panel and the critical rooms.

Aqueduct supplies continuous measured evidence and exports for an assessment period through aQ Assurance. The hospital's quality team and the accreditor remain the authority.

See Aqueduct on your own facility.

Bring a site, a utility bill or a question. We will show you where the loss is.